Administrative
Full time
Colwood
Medical Office Assistant Colwood Family Practice
South Island Primary Care Society
Position: Medical Office Assistant (MOA)
Location: Colwood Family Practice – Colwood, BC
Employment Type: Full-Time/Part Time flexible
About Us
The South Island Primary Care Society (SIPCS) is a non-profit organization dedicated to improving access to primary care across the South Island. We support clinic operations so healthcare providers can focus on delivering high-quality, patient-centered care.
Colwood Family Practice is one of our foundational clinics and plays a key role in supporting longitudinal family medicine in the community.
Position Summary
We are seeking a motivated and team-oriented Medical Office Assistant (MOA) to join our Colwood Family Practice team. This role will support five family physicians, working collaboratively alongside two other experienced MOAs in a fast-paced, supportive environment.
This is an excellent opportunity for someone who thrives in team-based care and is passionate about contributing to improved access to primary care.
Key Responsibilities
- Provide front-line administrative support to physicians and patients
- Manage appointment bookings, recalls, and patient follow-ups
- Process referrals and coordinate with specialist offices
- Handle incoming and outgoing correspondence (fax, EMR, phone)
- Support patient intake, including updating demographics and documentation
- Assist with exam room flow and coordination of daily clinic operations
- Collaborate closely with MOA team members to ensure efficient clinic workflow
Qualifications
- Experience as a Medical Office Assistant preferred
- Proficiency with OSCAR EMR is an asset
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to work both independently and as part of a team
- Comfortable working in a busy, patient-centered environment
What We Offer
- Supportive, team-based clinic environment
- Opportunity to be part of a mission-driven non-profit organization
- Meaningful work contributing to addressing the primary care crisis
- Competitive hourly wage (based on experience)
- Opportunity for growth within a rapidly expanding organization
How to Apply
Please submit your resume and a brief cover letter to:
clinicmanager@wpcs.ca
Join us in making a meaningful impact on primary care access in our community.
We own and operate seven primary care clinics throughout South Vancouver Island, supporting family physicians, nurse practitioners, and interdisciplinary care teams in delivering sustainable, patient-centred care. Our model is designed to remove administrative and operational burden from clinicians, allowing care teams to focus on what matters most—building long-term relationships with patients and improving health outcomes.
To apply for a role with the South Island Primary Care Society please email your resume and cover letter to Executive Director, Alyssa Andres at executivedirector@wpcs.ca