Medical Office Assistant

Medical Office Assistant (MOA)

Goldstream Medical Clinic | Langford, BC

Goldstream Medical Clinic is a brand-new, purpose-built primary care clinic located in Langford, BC, created to support patient attachment and improve access to primary care in the Westshore. The clinic is designed to support a team of up to 10 primary care providers across 14 fully equipped exam rooms, offering a modern, well-resourced work environment.

We are currently seeking a Medical Office Assistant (MOA) to join our growing team. This role is ideal for someone who is patient-focused, highly organized, and thrives in a collaborative, team-based healthcare setting.

The Role

As an MOA at Goldstream Medical Clinic, you will play a key role in supporting both patients and providers by ensuring smooth clinic operations and a welcoming patient experience. Responsibilities include:

1. Patient reception, registration, and appointment booking
2. Managing phone calls, referrals, and EMR documentation
3. Supporting physician and nurse practitioner workflows
4. Coordinating same-day and overflow appointments
5. Maintaining clinic flow and supporting urgent care needs
6. Working closely with providers, nursing staff, and clinic leadership

The Environment

1. Brand-new clinic with modern equipment and systems
2. Supportive, team-based culture
3. Strong leadership with an experienced clinic manager
4. Collaborative MOA team with shared responsibilities
5. Focus on sustainability, workflow efficiency, and patient care

Goldstream Medical Clinic is proudly owned and operated by the South Island Primary Care Society, a community-driven, not-for-profit organization dedicated to increasing access to primary care across South Vancouver Island. The Society provides operational, administrative, and leadership support—ensuring MOAs are supported, trained, and set up for success.

What We’re Looking For

1. Medical Office Assistant certification or equivalent experience
2. Strong communication and interpersonal skills
3. Comfort working in a fast-paced primary care environment
4. Experience with EMRs (OSCAR experience an asset)
5. A team-oriented approach and commitment to patient-centred care

Schedule & Start Date

1. Full-time and part-time opportunities available
2. Start date: April 2026